I'm a mixed-methods researcher, designer, and communications specialist helping companies implement the best product strategies while optimizing human-technology relations. I'm skilled in synthesizing research into design outcomes that deliver trustworthy, enjoyable, and dependable products and services.
Hi, I’m Jayme Brown.
Using my background in design and anthropology, I bring both utilitarian and humanitarian perspectives to my process. Whether it’s design or research, I understand that people experience the world differently, as part of individual and personal choices, learned behaviors, and cultural influence. Using human-centered design principles allows me to dive deep into the whys and hows of those experiences and decisions, helping me create meaningful and useful design for real people.
I have spent over 20 years cultivating relationships with clients and customers, for endless projects from enterprise SaaS platforms, education programs, financial institutions, and more. Whether it’s developing a marketing strategy or testing a new product, I am well-versed in the tools and knowledge needed to uncover deep insights about how people work, and what keeps them coming back.
My Approach
Strategy
Product Discovery
Customer Insights
Voice of Customer
Journey Mapping
Stakeholder Workshops
Service Design
Opportunity Identification
Feature Prioritization
Research
User Interviews
Usability Testing
Surveys
Competitive Analysis
A/B Testing
Behavioral Analysis
Human Factors
Concept Testing
Design
High Fidelity Design
Technical Workflows
Information Architecture
Design Systems
Wireframing
Digital Modernization
Interaction Design
AI Experience Design