UX Design & Research
Contextual Inquiry
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Interviews
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Empathy Maps
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Wireframes
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A/B Testing
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Prototyping
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User Journeys
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Documentation
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Contextual Inquiry . Interviews . Empathy Maps . Wireframes . A/B Testing . Prototyping . User Journeys . Documentation .
License Monitoring Tool
Dynatrace users were routinely expressing the need to control service costs. I created an interface that allowed admins to set and view budget limits linked to a notification system that would allow them to monitor Dynatrace usage in real time.
Log Analytics Workflow
Creating, viewing, and managing logs is a complex task. I spent 6 months with Dynatrace customers learning about their needs when it came to understanding log usage and reimagining how their user journey could be improved.
IAM-Group Management
Scaling group management in complex software environments can be an arduous–but not impossible–task. After months of analyzing existing user flows and competitor solutions, I came up with a user interface that would allow customers to easily create, edit, and view group permissions.
UX-Accessibility Audit
When you’re a DEIB training and consulting company, you want to make sure your biggest sales tool–your website–is easy to use and accessible to all. I was hired to redesign the company website and optimize UX and accessibility.